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How It Works

Server Support

Are you looking for the best server management services? Your worries end here, We provide the best maintenance of your web servers. At fixsquad you will get the best server management services. Our services bring the best of your requirements from scratch.

We provide Server maintenance, Server monitoring, Server protection, troubleshooting and repairs.

1. Maintenance:
Providing everyday configurations, updates and patches

2. Server Monitoring:
Monitoring of the server 24/7 remotely, to ensure performance issues are promptly addressed.

3. Server Protection:
Installing security softwares to protect the server from computer viruses, spyware, malware and other related threats.

4. Troubleshooting and Repairs:
Servers can malfunction and go down for any reasons, figuring out the issue and promptly repairing is one of the top priorities at fixsquad.

To know more about us and our services you can contact through email or phone number.

Email Support:

Does your organization receive thousands of emails from customers which go unnoticed and unanswered? Outsourcing email support services can help you answer these email queries from customers within a fast turnaround time. We at fixsquad provide a range of customizable email support outsourcing services that helps your organization deliver efficient customer services and drive efficient marketing efforts.

End User Computing Services:
Digital and technology innovations are rapidly changing our workplaces.
Employees value an IT organization who responds to their technology needs, confident they will get a modern end user computing experience and applications that need to be productive.We at fixsquad provide recommendations for optimizing your end user support service desk and IT lifecycle management operations.
We believe in delivering consistent end user experience.
Our end-user computing services are designed to target and address the most critical aspects of your business and we customize our solutions to your specific requirements.
Rest easy, at fixsquad, we strive to reshape your business model to align with a digitally transformed world. We begin by evaluating your company’s day-to-day processes and experiences to discover where innovative tech tools can help you increase efficiency and cut costs . From service desk and field service, to asset management and device as a service, we ensure our IT capabilities enrich and enhance your business, transitioning it for success in an age when new technologies emerge every day.

Backup and Desktop Services:
We help our clients achieve flexible implementation and centralized administration for backup and recovery of Windows, Mac desktops and laptops. We provide complete desktop protection that acts as the first line of defense against viruses and security threats as a result of outdated anti-virus software and unpatched systems. We will also ensure that your critical files and folders are continually being backed up and protected in the event of a user error, PC failure or natural disaster. Our #1 goal is to keep your PCs safe.
We provide services like:

1  Back up over Internet
2. Administrator Dashboard
3. Backup status report
4. Data Protection

Devices and Application Support:
Responding to technical problems that occur abruptly and require immediate attention. Monitoring and managing application security and performance which can escalate complex issues. We also ensure in resolving software configurations and account admin related incidents. We make sure your application remains 100% reliable and timely identifies the need for security upgrades to withstand new evolving threats.

Hard Disk Recovery:

These cases include burned hard drives, water damage, data corruption, crashed hard drives, viruses, broken hard drives, and electrical surges.
1. External Disk Recovery:
Our external hard drive data recovery process can help recover data from all external hard drives with all kinds of problems.

Photos Recovery:

Photos recovery was a tough problem in the past, but it is no longer difficult now since we have great software for the recovery.

Deleted Files Recovery:
Yes, it is possible to recover deleted files. Try recycle Bin first, but if it is not there, at Roots Data Recovery. We can recover deleted files too.

Accidently deleted or formatted your important file/folders, or lost your files in your laptop/desktop crash. Roots data recovery can help you in recovering your important deleted & formatted files and folders back. Regardless of your operating system, files system or file type, we recover everything from personal multimedia files like image, photo, video, to an official word file, excel spreadsheet, important presentation etc.
We also provide data recoveries on server, SSD data, Mac/Apple recovery

We offer you the best recovery solutions for your data.

Data Wiping:

Are you planning to sell your IT hardware such as old computers, servers, printers etc., or do you need or return laptops or servers acquired on lease. All these scenarios can expose sensitive data stored on your devices and can lead to data breach.
We help you protect your data privacy and confidentiality through secure and permanent wiping of sensitive data.

IT Health Check up and Audit Service:

Your IT infrastructure is the backbone of your business and with the increasing dependency, it is important to ensure that it supports every function within your business. Our IT audit & health check service consists of onsite and offsite auditing processes to provide a single consolidated view of your hardware and software assets.

We provide three-step audit process as follows:
1.Initial Site Visit: We meet with you on-site, face-to-face, to get a thorough understanding of your business’s IT needs. We also learn about the IT problems you have previously experienced.

2.Discussion: Together, we discuss your major pain-points, and where you see your business in 3-5 years’ time. We want your IT strategy to scale effectively.

3.Cost-saving initiatives: Finally, we explore possible cost-saving initiatives that improve the efficiency of your staff and streamline your systems.

Once the audit process is underway, we conduct a comprehensive IT health check audit and analysis On:
1. Servers
2. Backup
3. Desktop Computers
4. Networking and wireless

Remote Support:

We work on the demands of customers but also know what they need in future.
We provide instant help whenever you face a problem with your computer system. Be it a hardware or software issue, most of these can be sorted remotely using an online platform.
Fixsquad can provide you and your clients with best remote IT support services which will resolve IT issues quickly. Here is the list of our remote support services.

1. Set up and Installations
2. Incident- based support
3. Monitoring support services

Annual Maintenance Contract:

Maintaining the IT infrastructure, with dedicated off-shore/on-site engineers, forms a large part of the myriad services that fixsquad offers.

When curating such a contract, there are multiple parameters that we take into account –

● IT asset to be managed
● Number of On-site visits
● Response time to resolve problems
● Remote support availability
Additional instances of support to fix the breakdown.

Comprehensive or non-comprehensive maintenance contract for IT assets.

Fixsquad takes great pride in offering specially curated annual maintenance contracts, catered to individual client requirements but assuring the same successful empowerment of business growth.

As is our reputations – we continue and will continue to be vendor-neutral, suggesting only that which suits your business.

Installation Services:

We help you with version updation installations, software set-ups.

Key benefits:

1. Minimize disruption to daily work Operations
2. Flexible scheduling with your preferred Date and Time

Device Upgrades and Rentals:

Looking for a short term IT hardware requirement? We at fixsquad provide ease of rentals with devices or any software gadgets in bulk. We offer an optimal and cost effective solution for companies who want to immediately get an IT Hardware to keep work on track. We provide a range of laptops on lease with affordable prices. We provide laptops which incorporate high configurations in it, to fulfil your purpose.
On the contrary, our team is always there with you for any problem that is encountered and possible resolutions would be rendered with no time.

Camera Surveillance:

Get security that never sleeps.

Benefits for installers:
Installers can increase revenues by adding valuable video monitoring services to their customers’ systems.
Installers can flexibly extend the cloud-based monitoring system setup according to their customer’s needs by connecting more devices to the cameras’ in and outputs (dry-contacts). They can also easily extend the solution to new sites, simply by connecting more cameras to the cloud.

Anti-Virus & Endpoint Security

Many businesses are unaware or choose to ignore the possible threats by portable devices.The key to portable devices in your business environment is to give your administration direct control over what devices are in use on your network. With endpoint security, you not only gain control over what is in use but you also know what has been used and by who, and most importantly you gain in depth knowledge of what data has been copied.

Structured Cabling Maintenance

The importance of a reliable, fast and well-configured structured cabling system cannot be understated for businesses of today. As demands for faster media transfer over networks increase, the significance of your data cabling performance is drastically amplified. Our team at fixsquad are specialists in maintenance of cabling installation.

Our cabling repair and maintenance services include:

1. Keeping an organized record of the cabling infrastructure and its purpose.
2. Making sure the cabling infrastructure is placed in an efficient manner.
3. Applying technical expertise to mend and return cabling setups for them to work properly.

Office Migration:

We provide migration with minimal impact on end users, less chances of risks and fewer resources.

End to End Project Management:

We offer a managed migration services model, where we take care of the entire migration project right from requirement gathering phase till the final migration. We also offer end-user training and complete post-migration support.

Network Support

We focus on proactive and preventive maintenance to eliminate issues before they happen. We offer different levels of network support based on needs and complexity of your network.
Our network support specialist engineers are business people first – and will be happy to consult with you about your existing environment, your current approach to network management, and on ways to improve your network support model and your implementation of available technology.

Wifi Support

No matter what industry you are in today, “Secure wifi is a mission- critical service”
WiFi has gone from a nice-to-have service to a must-have service.
We’re confident we can help guide you through the process of getting WiFi deployed properly for your business.

Managed Print Services and Printer Support

We offer complete sets of services which includes every aspect of printing.We repair and service all printers and fax machines.We provide on site servicing or in workshop based on customer requirement. We specialize in all aspects of printer problems such as printer error codes, paper jams, image defects and hardware malfunction.

Some of the common issues we fix:

1. Printing very slow
2. Paper jam
3. Streaked pages while printing
4. Printing only half page
5. Printing blur or lighter images
6. Too much noise while printing
7. Print jagged lines

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