How to Fix your Unrecognizable Sim Card in iPhone?

We assure to offer you the best in both price and repair service. All our repair comes with assured warranty, and Free Pick & Drop across UAE.


We are located at Al Saeed Tower 2 – Office No 403, 4th Floor – Sheikh Zayed Rd – Dubai– View map.

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iPhone sim card not working is one of the most terrible problems among all iPhone users. You may have noticed that your iPhone is now showing No Sim in the top left corner and can’t figure out why this has happened – especially if your sim card is correctly placed in the tray inside your device.

We have listed some helpful tips in this blog so you can tackle this issue on your own!

How to find and remove iPhone sim tray

If your iPhone is displaying the No Sim, follow the below process to remove and insert the sim tray from your device, the sign may show as your sim card may not be correctly inserted inside the tray.

A phone’s SIM tray is generally located on the right side of the device, next to the volume rocker. It’s a small black plastic guide that houses SIM cards for cellular data. Some iPhones, like the iPhone 5, iPhone 5c and iPhone 5s, have a SIM tray on the left side of the phone. There are multiple reasons you may need to remove your iPhone SIM tray. To remove the tray, you will need to use an Apple sim card removal tool – you can find this inside the iPhone’s original box.

How to remove the sim tray from your iPhone:

Insert the Apple sim card removal tool into the pinhole and apply a small amount of pressure till it pops out. Take the tray out of the iPhone and either insert or remove your sim card Whilst removing and reinserting the sim tray, be sure to take extra care as being forceful can damage pins on your logic board – which can cause a lot of damage to your iPhone!

How to fix the “No Sim” Error

The “No Sim” error is a common problem that can be fixed by a few simple steps. In the event that your phone won’t turn on, you may get a “No Sim” error message. The problem is usually caused by a faulty SIM card or a connection error between the phone and the card.

1.Turn on/off Airplane mode – A simple reset of your network connections can easily solve the problem just swipe up the control centre of your iPhone and press the airplane sign to turn on and again to switch off.

2. Test your device with a different sim card – If you have a spare sim card lying around, you can check if it is just your sim card alone that is faulty. Use the steps above to remove and place the sim card inside the tray. If this solves the trick, you may need to get in touch with your network carrier and arrange for a new sim card to be sent to you.

3. Clean your sim card slot – Progressive dirt and moisture may have found its way into your sim tray/card slot and it’s important that this area is clear from dust as this will cause your sim to not be detected. To clean the sim tray, put some isopropyl (alcohol) on a lightly bristled toothbrush and gently rub this into the slot. If you have a can of compressed air to hand, blow this directly into the slot to remove any dirt or dust that has nestled.

Factory Reset

A factory reset is a method to delete all data stored on a device, so it can be reused again. The term “factory reset” is a colloquialism of the actual hardware reset given by hardware manufacturers like Apple, Samsung or Google. You can perform a factory reset when you get trouble with your sim card and many other reasons.

Firstly, go to the Settings app > General > Reset > Reset all Content and Settings.

A pop-up will appear, tap Erase > enter your Apple ID and Passcode.

Your iPhone will then start to restore back to Factory Settings and erase all data stored on your iPhone. Once that is completed, you can then set up as new or restore from your most recent backup. Remove your sim card from the slot using the methods found above, reinsert the tray back into the slot and wait for the device to recognize the network. This should only take a couple of seconds and you can then find if that has been successful when you see your network provider appear in the top-left corner of your screen.

Hardware problem – Get it to our technicians at Fixsquad!

If you have followed all of our tips above and you have not been successful in solving this issue, it may be time to visit our expert technicians in store who can help you.

But, before you make your way to visit us, we would advise checking to see if your iPhone still has a warranty with Apple. They could be able to solve this issue for you! If you still have a warranty with Apple this may be free, however, if your warranty has ended, this will cost. Check your warranty here!

Visit our team in store! Take your device to us where our expert technicians can run a signal-issue diagnostics test on your iPhone. We would suggest running a diagnostics on your device initially to ensure the hardware issue. During our diagnostics assessment, our skilled technicians will test all components of your device to assess their functionality and determine the causes as to why your iPhone is displaying “No Sim”. Our team will then quote you on the cost of repair, once this is completed.

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We assure to offer you the best in both price and repair service. All our repair comes with assured warranty, and Free Pick & Drop across UAE.


We are located at Al Saeed Tower 2 – Office No 403, 4th Floor – Sheikh Zayed Rd – Dubai– View map.