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The terms “soft reset” and “hard reset” are used to describe how you restart your phone. A soft reset is when you press the power button to turn on or wake up your device. And a hard reset is when you press and hold the power button, then press the volume up button, and then press the volume down button.

Mobile phones have different types of reset functions, such as Soft Resets, Hard Resets, and Factory Data Resets, etc. Second Level Resets, Master Resets, and Master Clears are the other few types of resets in mobile phones. This blog covers the difference between two types of resets; soft vs hard resets to help the readers understand their functions well.


Soft reset also known as warm reset is the easiest way of resetting your android phone. Soft Reset will not delete any data from your phone. It will only delete the current session data which is not required to run the phone.

What Does Soft Reset Do?

A soft reset might sound like a contradiction in terms, but it’s actually a fairly common procedure for resetting a device to factory settings. It’s often used when your phone or tablet starts acting up, freezing, or running slowly.

The soft reset can typically resolve simple issues related to the mobile phones. For instance, the mobile phone has been on for a considerably long period of time and it has not been power cycled for a while.

How to do a Soft Reset?

Soft resetting your phone is a good way of clearing out the little errors that can pile up over time. It can also bring your phone back to working order if it’s been frozen.

Some phones come with a restart option that allows the phone to power off and power back on by itself. Some old versions of phones may only offer the power off or power down feature. In that case, the users will have to power the phone on manually once the phone powers off completely.

Mobile repairs Issues that can done by performing a Soft reset may include, but not limited to the following issues:

1. Audio issues

2. Not receiving calls

3. Cannot make calls

4. Not receiving messages in text and picture forms

5. Lagging or slowing down

6. Incorrect settings

7. Incorrect time being displayed on the device

8. Unable to send files

9. Responsive issues with touch screens while navigating the phone

10. Network failure issues

11. Minor software related issues

12. Many other minor issues that can be solved by Soft Resetting a mobile phone

A Soft Reset DOES NOT delete any data from your mobile phone and does not cause loss of information from the device.

Soft Resets are the FIRST step while trying to fix the mobile repairs whether standard, basic or smartphones. It can also solve many types of software related issues.

While performing a Soft Reset, keep the phone powered off for at least 10 seconds before you power it on.

It’s a good thing to power off your mobile phone for a few minutes once every few days. This will make your phone an efficient working cell phone.

Hard Reset

A hard reset, also known as a factory reset, returns all settings on your device to the default values. To complete a hard reset, you must remove all personal or system information from your device. This includes customer data, system settings, and app data. It deletes everything from the phone and the phone looks brand new right out of the box.

How to perform a Hard Reset?

Hard Reset depends on the type of the cell phone and the operating system currently running on it. In addition, it also looks at the make and model of the phone, and the software version installed on the phone.

Android phones need different types of Hard Resets depending on the make and model of the phone. Most Android phones can be Hard Reset by holding a certain key combination, for instance, the volume down and power key for 15-20 seconds. Then releasing those keys and using the volume keys to navigate to highlight the Hard Reset option to use the power key to make the selection. This is very helpful in case the user forgets the password or faces a serious software related issue causing non-responsive behaviour of the phone’s touch screen.

What does a Hard Reset do?

Remember that a Hard Reset deletes all personal data from the mobile phone. Make sure to backup everything on the phone that you don’t want to lose or delete before performing the Hard Reset.

Hard Reset is often the LAST resort in troubleshooting a mobile phone and a Hard Reset is a VERY POWERFUL tool that can solve most software related issues on a phone. These includes:

1. Fixing corrupted software

2. Fixing glitches

3. Removing bad applications

4. Removing viruses

5. Reverting unwanted settings

6. Removing anything that has been changed or added to the phone due to which the mobile phone is not responding or behaving incorrectly (a Hard Reset removes everything but the OS).

The Hard reset cannot be undone. Therefore, BACKUP EVERYTHING before doing it.

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We assure to offer you the best in both price and repair service. All our repair comes with assured warranty, and Free Pick & Drop across UAE.


We are located at Al Saeed Tower 2 – Office No 403, 4th Floor – Sheikh Zayed Rd – Dubai– View map.