Looking for the best iPhone repair service in Dubai? With so many options available, it can be overwhelming to choose the right one. From Apple-authorized service centers and repair counters inside major retail chains to trusted independent providers and local repair shops, Dubai offers a wide range of choices to fix your iPhone quickly and professionally. In this list, we’ve rounded up 3 of the top-rated iPhone repair service centers in the city, based on Google reviews and ratings—so you can make an informed decision with confidence.
Official Apple Stores
If you prefer an authorized and original-only repair experience, Apple’s official stores in Dubai are your go-to. However, they tend to be more expensive and slower compared to other options.
1. Apple Store – Dubai Mall
Located in Dubai Mall, Downtown, this is one of the flagship Apple Stores in the region. It’s easily accessible for both residents and tourists.
⭐ Rating: 4.3 (13,000+ reviews)
✅ Pros: Official Apple service, genuine parts, expert technicians
⚠️ Cons: Repairs can take several days to weeks, and the cost is significantly higher than independent providers.
Authorized Service Providers
These centers are officially recognized by Apple, offering genuine parts and trained technicians. While reliable, they often come with higher costs and longer turnaround times.
2. ABMCARE – Apple Authorized Service Provider
Located inside Deira City Center, ABMCARE is a key player in the region, managing over 30 Apple service locations across the Middle East.
⭐ Rating: 3.8 (316 reviews)
✅ Pros: Authorized Apple service, experienced team, original parts
⚠️ Cons: Expensive, and repairs may take several days or longer to complete
Trusted Third-Party Providers
Independent service centers in Dubai offer a balance of affordability, speed, and reliability. While they’re not Apple-authorized, some third-party providers have built a strong reputation through quality service, transparency, and customer satisfaction.
3. Fixsquad
Fixsquad has established itself as one of the most reliable iPhone repair service providers in Dubai, offering a complete range of repair solutions with speed, quality, and transparency. With service counters inside Virgin Megastore outlets at Dubai Mall and Mall of the Emirates, and collection points in other locations, Fixsquad makes it incredibly convenient for customers to access their services.
🏬 Locations and Accessibility
- Service counters inside Virgin Megastore (Dubai Mall & Mall of the Emirates)
- Main repair center on Sheikh Zayed Road with free parking
- Collection points in various Virgin Megastores across Dubai
- Also serves as the authorized service center for Pure Electric (e-scooters) and Tecno Mobile in UAE
- ⚙️ Services Offered
- Support for a wide range of devices beyond iPhones (smartphones, tablets, laptops, smartwatches)
- iPhone screen replacement (often completed in ~20 minutes)
- Battery replacement, camera issues, charging problems, and water damage repair
🚚 Convenience & Customer Experience
- Free pickup and delivery available throughout Dubai
- Onsite repair service available for iPhones (screen/battery issues)
- Repair status tracking via Fixsquad’s website (real-time updates)
- Transparent pricing and easy communication via WhatsApp and phone
🛡️ Quality Assurance
- Uses genuine or premium-grade replacement parts
- Warranty provided on all repairs
- Repairs are handled by trained technicians, with a focus on customer satisfaction
⭐ Google Rating
- 4.9 stars (based on 1,300+ reviews)
- Consistently praised for speed, professionalism, and value for mone
✅ Pros
- Very quick turnaround (screen repairs in 20 minutes)
- Free pickup/delivery across Dubai
- Free customer parking at the Sheikh Zayed Road branch
- Warranty on services
- Onsite repair service available
- Convenient mall-based service counters
- Excellent customer service and communication
- Trusted by major brands like Pure Electric and Tecno Mobile
⚠️ Cons
- Fixsquad is not Apple-authorized service center. So, you can’t avail on-warranty free service. However, people often prefer Fixsquad to authorised service centre even during their Apple warranty period due to the speed of service.
Conclusion
When it comes to iPhone repair in Dubai, there’s no shortage of options—from official Apple Stores and authorized service providers to highly rated independent repair centers. Each comes with its own advantages: official centers offer brand-backed support, while trusted third-party services like Fixsquad deliver faster turnaround, cost-effective solutions, and convenient services like onsite repairs and free pickup/drop-off.
Your choice ultimately depends on what matters most to you—whether it’s original Apple authorization, quick service, or budget-friendly pricing with warranty. No matter what you choose, this list helps you make an informed decision based on real customer reviews and reputation.
